FAQ

Promotions

• Surprise Voucher

Account & Membership

Order

• Before your order (Pre-order)
• After your order (Post-order)
• Order cancellation or amendments
• Missing Items in Order
• Corporate/Bulk Purchase Inquiry

Payment

• Payment methods
• Guidelines to update payment methods

Delivery

• Order delivery journey
• Our delivery schedule & fee
• Delivery address eligibility
• Overseas delivery
• Order helpline

Return/Refund

• Return & exchange policy
• Adidas Return & Refund Condition
• Return form guideline
• Returns packing guide
• Drop off guide - West Malaysia
• Return journey

Others

• Career inquiry
• Collaboration inquiry
• [Online & In-store] Product & price difference
• F3 membership
• F3 online benefits
• F3 online order & eVouchers